Questions? We've Got Answers.
Products & Compatibility
How do I know which power adapter I need?
The right power adapter depends on your device, input voltage, and power requirements. Our team can help identify the correct solution for your laptop, tablet, docking station, or mobile equipment. Simply contact us with your device model or browse our online portfolio of Product Solutions for assistance.
Are Lind products compatible with my laptop or tablet?
Lind manufactures power solutions for many of today’s leading rugged laptops, tablets, and mobile devices. Compatibility varies by manufacturer and model, so we recommend checking the product specifications or contacting us to confirm the best fit.
Can you help me select the right solution?
Absolutely. Whether you’re outfitting a single vehicle or an entire fleet, our team can recommend the best products based on your application, equipment, and power requirements.
Do you offer custom power solutions?
Yes. In addition to our standard product lineup, Lind designs and manufactures custom power adapters, wiring harnesses, battery cables, and complete power solutions tailored to your specific application.
Where can I find product manuals and datasheets?
Product manuals, installation guides, and datasheets are available on our Product Manuals page. If you can’t find what you’re looking for, our support team will be happy to assist.
Orders & Shipping
How quickly will my order ship?
Many of our standard products are in stock and ship quickly. Lead times can vary depending on product availability and custom configurations. Visit our Lead Times page or contact us for current availability.
Can I track my shipment?
Yes. Once your order ships, tracking information will be provided whenever available so you can monitor your delivery.
Do you ship internationally?
Yes. Lind ships products throughout the United States and around the world through our network of distributors and resellers.
Where can I purchase Lind products?
Lind products are available through authorized distributors, resellers, and directly from Lind for many applications. Visit our Distributors page or contact our sales team for assistance.
Can I request a quote?
Absolutely. Whether you need a single product or a complete custom solution, simply submit a quote request and a member of our team will respond promptly.
Warranty & Returns
What is Lind's warranty policy?
Lind products are backed by our Limited Warranty against defects in materials and workmanship. Warranty terms vary by product, so please refer to the product documentation or contact us for details.
How do I start a warranty claim?
Contact our Technical Support team with your product information, proof of purchase, and a description of the issue. We’ll guide you through the warranty evaluation process.
Can I return a product?
Returns may be accepted depending on the product and purchase circumstances. Please contact our Customer Service team before returning any product so we can provide the appropriate instructions.
What if my product arrives damaged?
If your shipment arrives damaged, please notify us as soon as possible. Keeping the original packaging and providing photos of the damage will help us resolve the issue quickly.
Technical Support
My power adapter isn't working. What should I check first?
Verify that all connections are secure, the vehicle or AC power source is functioning properly, and any inline fuse or circuit breaker has not tripped. If the issue continues, our Technical Support team is ready to help troubleshoot.
How can I contact Technical Support?
Our Technical Support team can assist by phone or email during normal business hours. Visit our Contact Us page for current contact information.
Do you offer troubleshooting assistance?
Yes. Our experienced support staff can help diagnose product issues, answer installation questions, and recommend solutions to get you back up and running.
Can replacement parts be purchased?
Many replacement cables, connectors, and accessories are available. Contact us with your product model or part number, and we’ll help identify the correct replacement.
Fleet & Custom Solutions
Can Lind build custom wiring harnesses?
Yes. Lind designs and manufactures custom wiring harnesses built to meet your exact application requirements. From prototype builds to high-volume production, we can support projects of virtually any size.
Do you offer custom cable lengths?
Yes. We can manufacture custom cable lengths and connector configurations to simplify installation and improve cable management in your vehicles or equipment.
Can you help design an entire vehicle power system?
Absolutely. Our engineers work with customers to develop complete mobile power solutions that may include battery cables, wiring harnesses, power distribution units, shutdown timers, chargers, and power adapters.
What industries does Lind serve?
Lind proudly supports customers in Public Safety, Military, Material Handling & Warehousing, Enterprise & Utilities, Transportation, Field Service, and other demanding mobile industries where reliable power is critical.
Resources
Where can I download manuals?
Product manuals are available on our Product Manuals page for easy download.
Where can I view certifications?
Product certifications and compliance information can be found on our Certifications & Compliance page or by contacting us for additional documentation.
Where can I read product news and updates?
Visit The Power Source, our news and insights page, for the latest product launches, company updates, industry news, and helpful resources from the Lind team.
Do you manufacture your products in the United States?
Many of Lind’s products, including our custom wiring harnesses and battery cable assemblies, are proudly manufactured in the USA. We maintain high quality standards throughout the production process and work closely with customers to deliver dependable solutions for demanding applications.